SuperInk Pte Ltd Privacy Policy
1. Introduction
This privacy policy (“Policy”) outlines how SuperInk Pte Ltd (“Company”) collects, maintains, stores, and discloses personal information and data we hold about individuals (“Personal Data”). This Policy forms part of the Terms and Conditions of Use for all products, software, and services provided by SuperInk Pte Ltd.
2. Definitions
For the purposes of this Policy:
- “SuperInk” refers to SuperInk Pte Ltd and its related corporations and their respective officers, servants, or agents whether situated in or outside of Singapore.
- “We / Our / Ours / Us” refers to SuperInk.
- “Services” refers to the SuperInk products and services you have applied for or are using, including but not limited to cloud solutions, software, products, and support provided by SuperInk.
- Personal Data includes any data about an individual who can be identified from that data such as the individual’s name, NRIC, passport or other identification number, contact details, work experience, qualifications, salary and payroll details, incidents at the workplace, and other information obtained or received by us in connection with the Services.
3. How We Use Your Personal Data
We may collect, use, and disclose Personal Data of your employees, directors, beneficial owners, shareholders, and authorized representatives for the following purposes:
- Establishing their identity and background.
- Processing applications for any products or services offered by us.
- Providing products and services requested by you or your organization.
- Generating reports and performing analytics.
- Complying with our internal policies and applicable laws.
- Handling complaints or feedback.
- Facilitating assignments, transfers, or other business-related transactions.
- Managing insurance claims or proposals.
- Conducting direct marketing and business development.
- Offering career guidance and management.
- Improving our services to you and your organization.
- Conducting market research, surveys, and data analysis.
- Other purposes reasonably related to the above.
To carry out these purposes, SuperInk may share Personal Data with its related or affiliated corporations and entities in Singapore or elsewhere, ensuring confidentiality and security.
4. Disclosure of Your Personal Data
We may disclose Personal Data to:
- Our insurers.
- The Central Provident Fund.
- Employees, officers, and agents of SuperInk inside and outside Singapore.
We will treat Personal Data as private and confidential except where:
- Permission has been given by the individual.
- Required by law.
- Authorized by a court order.
- Required to meet our regulatory obligations.
5. Security of Personal Data
SuperInk takes breaches of privacy seriously. Our employees are trained to handle personal data securely and with respect. Personal Data is stored securely in both digital and physical formats, protected from misuse, interference, loss, unauthorized access, modification, or disclosure. When data is no longer needed, it is securely deleted or destroyed. We have appointed a Data Protection Officer to ensure compliance with this Policy and applicable legislation.
6. Accuracy of Personal Data
We strive to ensure that all Personal Data is up-to-date and accurate. Please inform us of any changes in your information. If an individual wishes to delete their Personal Data, please contact our Data Protection Officer. SuperInk may retain certain information as required by law.
7. Rights to Access and Correct Personal Data
You can request access to and correction of your Personal Data held by us. To do so, complete an application form and verify your identity. Contact our Data Protection Officer for the application form and further details. We will respond within 30 days. There may be a reasonable fee for access requests. We may withhold access in certain situations, such as when identity cannot be confirmed.
8. Consent
By disclosing Personal Data to us or continuing to use our Services, you consent to the collection and use of your Personal Data as outlined in this Policy. You may withdraw your consent at any time by providing written notice.
9. Website Cookies
We use cookies to enhance your experience on our website. Cookies help us monitor website performance, remember preferences, and ensure proper functionality. You can manage cookie settings through your web browser. Disabling cookies may affect website functionality. Personal Data collected via cookies may be shared with third-party service providers for managing or improving our website.
10. Enquiries, Requests, and Complaints
For enquiries, requests, and complaints regarding Personal Data, please contact our Data Protection Officer at support@superink.com.sg. Alternatively, you may telephone us on any of the contact numbers listed on our website.
